Return policy

Exchange and return of goods is possible within 14 (fourteen) calendar days from the date of receipt of the goods and the payment document. The goods must be returned in full complete set with preserved presentation and consumer properties.

The buyer's claims for the return (exchange) of the goods are considered by the seller taking into account the terms of the supply agreement if there is: a written statement indicating the reason for the return of the goods and information about the buyer (company details or passport data for an individual and the card number for refund with full name); sales or fiscal receipt confirming the purchase of goods. If the payment was made by bank transfer, the refund is made to the current account of the legal entity.

The buyer's claims for the return (exchange) of the goods are considered by the seller taking into account the terms of the supply agreement if there is: a written statement indicating the reason for the return of the goods and information about the buyer (company details or passport data for an individual and the card number for refund with full name); sales or fiscal receipt confirming the purchase of goods. If the payment was made by bank transfer, the refund is made to the current account of the legal entity.

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